Interactive Voice Response
In the industry, this is commonly called IVR, a technology that allows humans to interact with computers through voice. It is quite fascinating. The most common use of this is as a basic automated assistant, able to answer calls and direct callers on what to do next, through a series of prerecorded messages accessed through a telephone keypad. It is a highly useful technological innovation for companies receiving large numbers of calls. The technology could be applied to both incoming and outgoing calls. The technology is now extended for other uses. IVR is now being used in automobile systems to allow for hands-free driving. Television shows running games and tele-voting also use IVR technology. Other applications include mobile purchases, registration, online account funding confirmations, in banking, entertainment and retail, and other applications that now use an interactive voice response. It’s now de rigueur for this fast-paced, technology-driven world, where immediate response is expected. Day Talent has a number of voice-over talents that are native speakers, able to produce IVRs in any language, right tone of voice, accent and pacing in faultless diction.